Frequently Asked Questions
FAQ – Bark & Meow
Welcome to Bark & Meow! We’re here to provide high-quality pet accessories with great prices, fast shipping, and excellent customer service. Below are answers to common questions to help make your shopping experience smooth and enjoyable.
📦 Ordering & Shipping
1. Where do you ship?
We ship worldwide! We offer free shipping on all orders, no matter where you are.
2. How long does shipping take?
- United States: 7-14 days
- International: 14-31 days
Please note that processing times can take 1-3 business days before your order ships.
3. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number to monitor your delivery status.
4. Do you offer express shipping?
At this time, we only offer free standard shipping, but we’re working on adding express options in the future!
🔄 Returns & Exchanges
5. What is your return policy?
We accept returns within 30 days after delivery for unused items in their original condition and packaging.
6. How do I start a return or exchange?
Email us at barkandmeowstoore@gmail.com with your order number and reason for return. Our team will guide you through the process.
7. When will I receive my refund?
Once we receive your returned item, we will process your refund within 7-14 business days to your original payment method.
🐶 Product & Care Information
8. What kind of pet accessories do you sell?
We offer a wide range of pet products, including grooming tools, beds, collars, harnesses, toys, and more—designed for both comfort and style!
9. How do I choose the right size for my pet?
Each product page includes a detailed size guide to help you find the perfect fit. If you need assistance, feel free to reach out!
10. Are your products safe for all pets?
Yes! We carefully select high-quality materials that are pet-safe, durable, and comfortable for your furry friend.
💳 Payments & Security
11. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and Shop Pay for secure and easy transactions.
12. Is my payment information secure?
Absolutely! Our website uses SSL encryption to protect your data, and we never store sensitive payment details.
💬 Customer Support
13. How can I contact you?
You can email us at barkandmeowstoore@gmail.com or use our contact form on the website. We’ll get back to you as soon as possible!
14. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to get exclusive discounts, special promotions, and pet care tips.
15. Can I change or cancel my order after placing it?
If your order has not been processed yet, we can make changes. Contact us within 24 hours of placing your order for assistance.
Still have questions? Reach out to us! We’re always happy to help.
🐾 Bark & Meow – Making Tails Wag & Hearts Happy! 🐶🐱